Hi, I’m Leslie Janzen – a curriculum developer and trainer with over 3 decades of emergency communications experience. I help 911 Emergency Communication Centers, Managers/Directors, Supervisors, Trainers, and 911 professionals with a range of services including training, done for you products (SOPs, Training Manuals, etc.) and coaching on a variety of topics specific to Emergency Communications.
Pesky Pivot Tables is a group coaching program that will take your QA/QI data and place it into pivot tables to allow you to analyze the data by identifying the agency’s strengths and weaknesses. You will no longer need to dig through report after report to find out exactly what is causing compliance issues. Pesky Pivot Tables will help you pinpoint exactly what needs to be corrected.
Without Pesky Pivot Tables, you will waste time, spend more, and fall into the Groundhog’s Day of attempting to create data that meets your QA/QI needs.
With it, you can eliminate hours of development time and focus on the area needing the most attention and correcting behavior faster than before.